Customer support agents
Handles 70%+ of routine support tickets — order status, returns, password resets, FAQ answers. Escalates complex issues to humans with full context attached. Your support team focuses on the 30% that matters.
Custom AI agents trained to handle customer support, sales, lead qualification, and operations — automatically — engineered for e-commerce brands.
E-commerce conversion is a knife fight. Add-to-cart rate, checkout completion, AOV — every fraction of a percent compounds across thousands of sessions. The brands that win are obsessive about page speed, mobile UX, and the emotional pull of the product story.
That's why we engineer our ai agent development engagement specifically for e-commerce brands. E-commerce support is 80% returns, shipping, sizing, and stock questions. A custom AI agent handles all of it 24/7, escalates the rare complex case to humans, and keeps your support team focused on retention.
AI Agent Development for e-commerce brands is Brandivibe's custom AI agents trained to handle customer support, sales, lead qualification, and operations — automatically, scoped to the conversion priorities and operational realities of Direct-to-consumer e-commerce — shipped in 6 weeks.
Handles 70%+ of routine support tickets — order status, returns, password resets, FAQ answers. Escalates complex issues to humans with full context attached. Your support team focuses on the 30% that matters.
Conducts a structured discovery conversation with inbound leads. Scores fit, books qualified prospects directly to your calendar, sends 'not a fit' a polite no. Your sales team only talks to qualified buyers.
For repeatable, low-ticket products: agent handles the entire sale from question to checkout. Answers objections, sends proposals, processes payments. Works while you sleep.
Internal agents that file expense reports, update CRM records, draft project status updates, schedule meetings. The boring 20% of your team's calendar — gone.
Agents that actually do things: read Gmail, write to Notion, query Postgres, charge Stripe, send Slack messages. Powered by function-calling APIs and your existing stack.
Deploy as web chat widgets, WhatsApp bots, voice phone agents (via Twilio or Vapi), or Slack DM agents. Same brain, multiple surfaces.
We pick the highest-leverage agent to build first. Map decision rules, escalation logic, tool integrations, and success metrics.
Agent development, prompt engineering, function-calling integrations, evaluation suite. Tested against 100+ real edge cases before launch.
Deployed to a fraction of traffic. Daily review of conversations. Tune prompts, expand or restrict scope based on real performance.
Full deployment with monitoring dashboard. Quarterly retraining as your business evolves and the model improves.
Ultra-fast interactive websites engineered to impress users and convert them in seconds.
Rank higher on Google and capture buyers searching for your services every single day.
Eliminate repetitive work with intelligent AI workflows that run while you sleep.
Data-driven campaigns engineered to generate leads, sales, and long-term brand growth.
Limited onboarding — 4 slots per month. Book a free strategy call and we'll come back within 24 hours with a tailored plan for your direct-to-consumer e-commerce build.