Customer support agents
Handles 70%+ of routine support tickets — order status, returns, password resets, FAQ answers. Escalates complex issues to humans with full context attached. Your support team focuses on the 30% that matters.
Custom AI agents trained to handle customer support, sales, lead qualification, and operations — automatically.
The customer support rep, the SDR, the operations coordinator — these roles are increasingly being automated. Not by chatbots that frustrate users, but by AI agents trained on your specific business, your specific tone, and your specific decision-making rules.
We build AI agents that act, not just respond. They look up customer data, schedule meetings, escalate edge cases, write proposals, and refund orders — within the boundaries you set. They run on GPT-4o or Claude depending on the task, and they integrate directly with your existing tools.
AI Agent Development is custom AI agents trained to handle customer support, sales, lead qualification, and operations — automatically — included in every Brandivibe engagement and shipped in 6 weeks.
Handles 70%+ of routine support tickets — order status, returns, password resets, FAQ answers. Escalates complex issues to humans with full context attached. Your support team focuses on the 30% that matters.
Conducts a structured discovery conversation with inbound leads. Scores fit, books qualified prospects directly to your calendar, sends 'not a fit' a polite no. Your sales team only talks to qualified buyers.
For repeatable, low-ticket products: agent handles the entire sale from question to checkout. Answers objections, sends proposals, processes payments. Works while you sleep.
Internal agents that file expense reports, update CRM records, draft project status updates, schedule meetings. The boring 20% of your team's calendar — gone.
Agents that actually do things: read Gmail, write to Notion, query Postgres, charge Stripe, send Slack messages. Powered by function-calling APIs and your existing stack.
Deploy as web chat widgets, WhatsApp bots, voice phone agents (via Twilio or Vapi), or Slack DM agents. Same brain, multiple surfaces.
We pick the highest-leverage agent to build first. Map decision rules, escalation logic, tool integrations, and success metrics.
Agent development, prompt engineering, function-calling integrations, evaluation suite. Tested against 100+ real edge cases before launch.
Deployed to a fraction of traffic. Daily review of conversations. Tune prompts, expand or restrict scope based on real performance.
Full deployment with monitoring dashboard. Quarterly retraining as your business evolves and the model improves.
Same engagement model. Strategy and execution scoped to the conversion priorities and operational realities of your category.
Limited onboarding — 4 slots per month. Book a free strategy call and we'll come back within 24 hours with a tailored plan.